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VIDEO ENDPOINT MANAGEMENT
Video End point Management is an end-to-end management of your videoconferencing endpoint equipment allowing you to focus on core business initiatives rather than managing a video network
Global Crossing offers three types of Video Managed Services:
- Monitoring - 24 X 7 video endpoint and network service monitoring. It also offers proactive trouble notification with automated alerts.
- Management - includes all monitoring features plus the ability to remotely reboot video endpoints in addition to delivering software and patch updates. Global Crossing manages all aspects of your video equipment.
- Maintenance - provides remote assistance to replace or repair faulty video endpoints. It also includes shipment of replacement parts/units as well as offering maintenance dispatch of video equipment vendor.
FEATURES AND BENEFITS
Maximize System Up Time
- Real-time, proactive monitoring & increased root cause analysis to diagnose transport vs. equipment errors.
- Eliminates need to spend resources managing your network so you can concentrate on your business goals.
Optimizes Communications
- Less system downtime improves your communications within organization.
Focus On Core Business Competencies
- Reduces number of system outages allowing you to be more focused on more important business issues.
Can Re-Direct Human Resources to Other High Priority Projects
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