For more information call your Global Account Manager or click here.

MANAGED VOICE SERVICES - VIRTUAL IP PBX

OVERVIEW

Virtual IP PBX provides functionalities of a traditional PBX (Private Branch Exchange) central plus IP Telephony advantages, without the associated costs of equipment procurement and maintenance, with the additional benefit of receiving all functionalities and support from a Global Crossing assembled and operated infrastructure.

Complexity and cost of technological obsolescence are no longer an issue.  Service updates are an integral part of the licensing model, included in the total service cost.  This cost is reflected in a simple, single, predictable and convenient agreement based on a fixed fee per active job on a monthly basis.

Main Features

• Utilizes dedicated connections and Internet connections both of Global Crossing+ and other carriers’
• Customized flexibility and scalability to your business’ needs.
• Different terminal device connection support:
• Traditional telephones*.
• IP telephones.
• Global Crossing Mobile Station, our exclusive multimedia Softphone for Microsoft Windows® platform
• Simple and transparent per-seat pricing model via a monthly fee.
• Domestic telephone number in the service area.
• Full local survivability upon IP link availability issues, and possible integration with other providers lines, either for mobile networks (e.g.: fixed mobile terminals) with PSTN fallback*.
• Simple and centralized web portal management available for service administrator, and functionalities delegable to final users via uCommand®, our Web portal for control and query functionalities.
• 24x365 support and customer care service.

* Through dedicated gateways.

Advantages

• Traditional PBX functionalities plus IP telephony advantages, thus providing great flexibility
• Zero Communications Infrastructure investment costs.  Clear benefits and predictable expenses without fixed or initial fees and with the best TCO.
• Extended mobility via GC Mobile Station, without geographic boundaries, adding a full suite of multimedia facilities to the telephone service.
• Assured service quality, availability and reliability with regards to Global Crossing’s management domain.
• Your organization will focus in its core business through a cost-effective service, without requiring specialized staff for platform configuration, operation or maintenance purposes.
• "On-net" calls (i.e. calls within your offices/network) are free, by using abbreviated dialing.
• "Off-net" calls (i.e. local, domestic, and international calls using the Public Telephone Network) are specially offered by means of tailored traffic plans to your organization’s needs and convenience.
• Extend in a fast, flexible, and cost-effective way, your company’s job positions without additional costs and without surprises.
• Virtualization model provides to your organization next generation communications services and technologies without facing risks or hiring third parties’ maintenance and support
• "Non-risk" interoperability test for user.

Who should buy?

• Small and medium sized Organizations from all industries, government organizations, hotels, banking and finance, health and education with significant geographic dispersion levels
• Small and medium sized Organizations with basic communications needs not requiring of business applications integration
• Small and medium sized Organizations requiring expansion of their job positions and functionalities of a traditional PBX (Private Branch Exchange)
• Small and medium sized Organizations opening new branches in a time-sensitive period
• Organizations with one or more low-density jobs branches per site (between 50 and 150 jobs per office)
• Organizations needing to change their PBX (Private Branch Exchange) Platform, maintaining traditional functionalities with the Mobility support provided by IP Telephony
• IT Managers pursuing a communication cost reduction and offering all users a single look & feel service all over their branches

Product positioning within our voice managed services offer

Virtual IP PBX is a multitenant service model, where multiple customers share a central applications platform in a safe, scalable and highly performing manner.
The fast provisioning of higher capacity or of new services, the possibility of delegating administrative tasks in different user levels, its local remote nodes survivability capacity, as well as its scalability and central infrastructure security, among others, make of Virtual IP PBX a flexible and adjustable product for highly changing environments.

Our Managed Voice Solutions Menu

	IP PBX Pro On Site State of the art unified communications solution, based on next generation equipment, on-premises, managed by dedicated professionals, on a monthly basis fee.
	IP PBX Pro Hosted Same advantages and functionalities of IP PBX Pro, supported from our Data Centers, providing a highly available service with the backup of local survivability mechanisms.
	Virtual IP PBX - Voice as a Service PBX emulation virtual service, based on multitenant platforms, fully flexible and scalable, web managed, easily integrated to existing.