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MANAGED VOICE SERVICES - IP PBX PRO
A comprehensive solution to your communications and collaborative work needs
A comprehensive solution designed and implemented with state-of-the-art technologies, processes and human resources available in the marketplace, fully supported by a leader global IP solutions provider.
Global Crossing’s Managed Voice solutions provide a customized response for today’s modern companies, with the highest service quality, top-notch technology and fully renowned professional support in the market.
Global Crossing IP PBX PRO represents a new concept in business telecommunications management. A comprehensive management model inclusive of analysis, design, development, implementation, operation, administration and maintenance of a unified communications solution, in addition to the broadest suite of professional services.
A new paradigm in the provision of services that will enable your company focus in its core business without neglecting any strategic aspect, simplifying internal management, optimizing allocation of human and material resources, eliminating obsolescence risks and maximizing competitive advantages.
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| Comprehensive Management |
Design, implementation, provision, and turn-up of the equipment; operative management and continuous improvement process of your company’s communications services. |
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| Permanent update |
Hardware and software adjustment, following the latest versions available, under Global Crossing’s supervision and responsibility to prevent obsolescence. |
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| Assessment services* |
Accurate report, checking and diagnosis of your IP infrastructure capacities, for a correct performance of converged communications services. |
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| Configurations management |
Comprehensive management to add, change and delete new applications for communications equipment configuration. |
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| Proactive Monitoring |
Active solution performance supervision, assuring the service level agreed based on the specific SLA. |
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| World-class technical support |
Broad flexibility, from basic 5x8 remote support schemes to 7x24x365 support scheme for low sites. |
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| “Pay as you Grow” Pricing Model |
Pay for what you use, when you use it, without initial investments or fixed costs, fully proportional to your business growth, optimizing TCO. |
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| Scalability and flexibility |
A growth model customized to what you need, enabling an easy and fast implementation, both of more capacity and new functionalities. |
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| Professional Services |
The broadest suite of management support and decision-making reports, provided by highly qualified professionals, throughout all stages of the product’s lifecycle. |
Compliance with standards, processes, professional certifications and use of world-class technologies and infrastructure, in addition to the most robust and cutting edge IP backbone in the marketplace, assure reliability, availability, quality and support that your company needs.
Trust your communications in the hands of globally renowned IP technology experts. Global Crossing has the most competent professionals in the market, certified by first-class entities and organizations, and endorsed by the trust and loyalty of thousands of highly-satisfied customers.
Managed Voice Solutions include:
- Unified Communications Platform
- Multimedia IP Terminals
- Interoperability solutions with legacy infrastructure and equipment.
- Special purpose extensions for different market segments (e.g. Healthcare, Hotels, Contact Centers, etc.)
- Integration with mobility solutions.
- Comprehensive Management Model.
- Global Crossing Voice Solutions**
- Global Crossing Collaboration Solutions**
- IP/MPLS Connectivity Solutions**
- Datacenter Solutions**
* Subject to some restrictions – For more details contact your Global Account Manager.
** Contact your Global Account Manager to know service availability according to your geographic location.
Product positioning within our voice managed services offer
IP PBX PRO is a solution designed for customers looking for dedicated infrastructure to support their communications services, located either in their own facilities or at Global Crossing’s datacenters.
The decision to adopt this model will depend on different aspects from internal policies definition to statutory matters own of each market, country or region where customer’s business is developed. It is important to highlight that regardless of the approach, Global Crossing’s solution will maintain their functionality, quality, availability, and reliability, thus our customers are free to make the decision that better adjusts to their needs in every moment.
Our Managed Voice Solutions menu
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IP PBX Pro On Site
State of the art unified communications solution, based on next generation equipment, on-premises, managed by dedicated professionals, on a monthly basis fee. |
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IP PBX Pro Hosted
Same advantages and functionalities of IP PBX Pro, supported from our Data Centers, providing a highly available service with the backup of local survivability mechanisms. |
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Virtual IP PBX - Voice as a Service
PBX emulation virtual service, based on multitenant platforms, fully flexible and scalable, web managed, easily integrated to existing. |
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