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Overview [PDF]


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OVERVIEW

The integral solution for your telephone communication needs.

Agile and functional communications enhance a company's productivity and efficiency. IP PBX Pro, which is based on IP protocol, is Global Crossing Voice Solutions' answer to this paradigm.

IP PBX Pro, which is available in all Latin America, provides advanced Communications functions, enables collaborative work between users, and supports the implementation of company system integrated support centers, among many other functions. These features are complemented by an unlimited growth capacity, redundancy schemes to ensure the service's maximum availability and a simple, straightforward and uncomplicated support and maintenance scheme.

Agile and functional communications enhance a company's productivity and efficiency. IP PBX Pro, which is based on IP protocol, is Global Crossing Voice Solutions' answer to this paradigm.

IP PBX Pro, which is available in all Latin America, provides advanced Communications functions, enables collaborative work between users, and supports the implementation of company system integrated support centers, among many other functions. These features are complemented by an unlimited growth capacity, redundancy schemes to ensure the service's maximum availability and a simple, straightforward and uncomplicated support and maintenance scheme.

IP PBX Pro Solution end-to-end

MAIN FEATURES

Has the capacity and flexibility only IP communications can offer.
A combination of services especially designed to cover your businesses communications needs.
An IP Telephony solution, tailored to your needs and developed based on our knowledge and expertise in IP communications.

  • It includes the solution's complete installation, configuration, maintenance and updates (change management) eliminating the need for the client to hire a qualified expert for technical tasks.
  • It can be used on dedicated accesses or broadband internet connections.
  • It is a completely managed flexible and scalable IP PBX service, conceived to optimize the clients' costs and maximize their collaborators productivity. The business model is based on an OPEX concept (cost per active port per month).
  • It has a high integration level with the client's existing systems and infrastructures. It stands out for its versatility and scalability to accompany the business's growth and evolution. All of the client's collaborators will have the same advantages and access to corporate functionalities, regardless of their physical location: be it in the office or in remote places.
  • The proposed Management mode's monthly cost per workstation includes maintenance tasks and transferring, adding, removing or changing workstations performed by Global Crossing specialized personnel.
  • It adapts perfectly to disaster recovery and business continuity solutions, offering solutions that adjust to our clients' current business needs.
  • It supports four voice terminal types: traditional phones, IP phone, Softphone (for desktop and portable computers, smartphones, PDAs, etc.) and web phone.

BENEFITS

  • Service convergence: on one network and one service provider.
  • Process optimization: contributes to increasing productivity.
  • Network flexibility: allows using, reorganizing or distributing new resources.
  • Telephony management simplification: performed by Global Crossing's experts.
  • Integrated solutions and applications: make the company's and employees' communication with their market environment easier.
  • Accessibility to a broad scope of value-added services: Unified Communications, Contact Center, TCI, Collaboration and others.
  • Company-client proximity: increases business satisfaction and success levels.
  • Mobility: offers remote work solutions and workstation virtualization, improving collaborators' productivity and satisfaction.
  • Cost reduction: by outsourcing telecommunication services through an OPEX based scheme represented by a monthly cot per active port.
  • Predictable expenses: no investments and the lowest TCO.
  • Cost-effective service: oriented towards a transition from traditional telephony to a scenario in which nets and services converge, allowing and agreed and phased migration which reduces the impact on the operation. This enables the client to increase its workstations in a quick, agile and economical manner, without any additional costs or surprises.
  • Improved client productivity: thanks to unified mobility and messaging services.
  • "On-net" calls: free of charge.
  • "Off-net" calls: specially considered in made to measure traffic plans.
  • Advances applications (available as add-ins to the solution): Contact Center, Unified Communications, IVR, Single Number, Fixed-Mobile Portability / Convergence.

 

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