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Global end-to-end network management provides our customers with transparent provisioning, support and maintenance. You'll never wonder what's happening with your network. You'll know.
Your experience will be seamless, worldwide. Multilingual technical support 24x7. Including ordering, maintenance management, service ticketing, trouble-shooting, billing and general inquiries. By phone, e-mail and the World Wide Web.
We monitor the whole network, all the time -- thanks to advanced, integrated network management systems (NMS). That means we're in constant contact with our undersea cable systems, shore station equipment, backhaul facilities and terrestrial networks worldwide. We're fully accountable for ongoing operations, achieving optimum network performance and ensuring unmatched reliability.
ONLINE ACCOUNT MANAGEMENT
uCommand® is an industry-leading online account management tool that puts the customer in control. It provides access to the information they need securely, instantly. Customers can access their account 24 hours a day to manage their network, services, obtain invoices, order services, interact with customer service and more. It's easy and it's free.
SOLUTION
Staying competitive in today's global business environment requires worldwide connectivity, 24x7. Customers, partners and employees need sophisticated multimedia applications. Networks must be scalable, secure, and reliable. There is no time for downtime. Global IT departments are finding it increasingly challenging just to keep pace with emerging technologies, applications and industry related standards.
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