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Van Ru Credit Corporation Selects Global Crossing for Total Call Center Solution
Expands long-term relationship to support Van Ru's growing domestic and international business.
Florham Park, NJ - October 18, 2005 -- Global Crossing (NASDAQ: GLBC) today announced that Van Ru Credit Corporation, one of the nation's largest privately held receivables management companies, has selected Global Crossing as its sole provider of telecommunications services for an additional five years.
A customer since 2003, Van Ru relies on Global Crossing's robust portfolio to grow its call center operations and to serve its extensive clientele in demanding fields including healthcare, government, education, energy, telecommunications and financial services.
Van Ru's expertise in collections and call center management makes it a leader in its industry. The company required a service provider who understood its needs and could deliver targeted, cost-effective solutions. Global Crossing's ability to seamlessly deliver its services around the world provided an additional advantage.
"It's absolutely critical for us to have a best-of-breed provider that understands what drives our business," said Chris Boisaubin, Van Ru's chief information officer. "Global Crossing has consistently come through for us, with aggressive cost efficiencies and exceptional quality of service across the board."
"As our customers grow their businesses, we focus on serving them with the solutions that best meet and support that growth," said Paul O'Brien, Global Crossing's executive vice president, global enterprise and collaboration services. "We're delighted that Van Ru continues to depend on us for efficient, reliable services that address their complex requirements."
Global Crossing's integrated product portfolio and fully meshed private network meet the specific needs of high volume call centers. Van Ru can leverage Global Crossing's proven global network to achieve cost reduction, improved productivity, unprecedented security and streamlined network design.
Van Ru leverages Global Crossing's IP VPN service for its corporate data transmission needs, including wide area network connectivity for its multiple call centers. "Global Crossing provides one of the highest performance and most versatile IP VPN solutions currently in place, with true global reach, scalable connectivity, multiple access options, redundancy and supports the convergence of corporate data, voice, IP video and Internet access, all over a single connection," added Boisaubin.
Van Ru Credit Corporation also selected Global Crossing's Direct Dial Services (DDS) for its mission-critical voice service to customers around the world. Backed by industry leading 24x7 customer support, DDS delivers high-quality, long distance voice connections over the company's fiber-optic network.
ABOUT VAN RU
Van Ru is a recognized leader in the collection industry and has offered accounts receivable management solutions to hundreds of clients for 52 years. Van Ru employs approximately 1,400 people throughout its branch network, employing an innovative mix of collection strategies, sophisticated technology solutions, and a highly skilled staff of experienced collection professionals. Van Ru has extensive experience in the collection of debt at all stages of delinquency and has the experience, capacity, approach, technology and stability in place to provide fast contract implementation and maximum revenue return for its clients.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.
Please visit www.globalcrossing.com for more information about Global Crossing.
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Statements made in this press release that state Global Crossing's intentions, beliefs, expectations, or predictions for the future are forward-looking statements. These statements contain words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," "will," "seek," or similar expressions. Such statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements, including the conditioning of the company's continued listing on the NASDAQ National Market on its timely filing with the SEC of all periodic reports for all reporting periods ending on or prior to September 30, 2005; the company's history of substantial operating losses and the fact that, in the near term, funds from operations will not satisfy cash requirements; legal and contractual restrictions on the payment of dividends and the inter-company transfer of funds by the company's subsidiaries, including restrictions under the senior secured notes indenture applicable to Global Crossing (UK) Telecommunications Limited ("GCUK"); the likelihood that the prices the company charges for its services will continue to decrease; the company's ability to continue to connect its network to incumbent carriers' networks or maintain Internet peering arrangements on favorable terms; the success of the company's business realignment plan and the realization of anticipated cost savings; the consequences of any inadvertent violation of the company's Network Security Agreement with the U.S. Government; the impact of actual and potential customers' bankruptcies on the company's sales prospects and results of operations; increased competition and pricing pressures resulting from technology advances and regulatory changes; competitive disadvantages relative to competitors with superior resources; the impact on the company's competitiveness of its technology choices; the company's dependence on third parties for many functions; political, legal and other risks due to the company's substantial international operations; risks arising out of the company's material weaknesses in internal controls and possible difficulties and delays in improving such controls; the concentration of GCUK's revenue in a limited number of customers, and the rights of such customers to terminate their contracts or to simply cease purchasing services thereunder; and other risks referenced from time to time in the company's filings with the Securities and Exchange Commission. The company undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Catherine Berthier
+ 1 646 256 8502
PR@globalcrossing.com
Kendra Langlie
Latin America
+ 1 305 808 5912
LatAmPR@globalcrossing.com
Mish Desmidt
Europe
+ 44 (0) 1256 732 866
EuropePR@globalcrossing.com
Analysts/Investors Contact
Laurinda Pang
+ 1 800 836 0342
glbc@globalcrossing.com
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