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Global Crossing Launches Platinum Channel Partner Program
Creates platinum-level rewards and incentives for select partners.
Florham Park, NJ - September 20, 2005 -- Global Crossing (NASDAQ: GLBC) today unveiled its new Platinum Channel Partner Program, further enhancing its Global Channel Partner Services organization. Designed for enterprise-centric, IP-expert agents, the program builds robust, committed business relationships between Global Crossing and those select agents that reflect both Global Crossing's business strategy and orientation, and a strong motivation to grow each other's businesses.
Global Crossing offers its Platinum Channel Partners an aggressive commission plan, and guaranteed, personalized capabilities and attention throughout the sales and engagement cycle. The Platinum Channel Partners Program leverages Global Crossing's channel-savvy executive focus, in-depth training, industry-leading turnaround on pricing requests, self-service utilization, marketing collaboration, and funding and incentives to enhance offers and better serve customers.
In order to better reflect the entrepreneurial nature of the partner community, Global Crossing's internal channel partnership organization has been realigned into its global marketing organization, yielding faster decision-making on key issues including pricing, services and offers.
"Our partners' success is critical to our own, and we're fine tuning our Global Channel Partner Services to better align with partners who share our vision on IP convergence," said Anthony Christie, Global Crossing's chief marketing officer. "In exchange for genuine business commitment, we deliver the high-level solutions, services and support they need to gain market share and execute on their business goals."
Platinum Channel Partners also receive heightened support levels from the company's state-of-the-art Partner Support Center, which handles back-office tasks quickly and effectively, freeing partners to focus on business. The Partner Support Center is staffed by teams experienced with the agent field.
"Global Crossing exceeds our expectations in almost every critical measurement of performance," said Rick Dellar, cofounder of Intelisys. "They're performing flawlessly for our top performing sales partners, and they have risen to the challenge of creating a performance culture at every level of their organization. As a Platinum Channel Partner, it is a pleasure doing business with Global Crossing's outstanding team."
Global Crossing's partners leverage a fully interoperable suite of services that supports global enterprises' adoption of converged communications. Coupled with a customized transition path to an all-IP environment, the robust set of services delivers flexibility, reliability, security, scalability and a lower total cost of ownership. The company backs its global converged offer with 24x7 worldwide support and a proactive commitment to customer satisfaction.
"Convergence is happening on every front - in addition to IP convergence, we're also seeing the convergence of distribution channels. The new Platinum program has enabled us to be extremely competitive in all areas of our business, which makes it unique in our program," said Vince Bradley, president and chief executive officer of World Telecom Group. "Global Crossing understands our business, making it easier to focus on our own customers. We're delighted to have been selected as a Platinum Channel Partner."
Platinum Channel Partners also benefit from uCommand®, Global Crossing's unique customer service portal that delivers 24x7 self-service autonomy. This secure, private Web-based network management tool allows partners to order data services, monitor their network, create utilization reports, establish end-user and product accounts, and view monthly billing reports.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.
Please visit www.globalcrossing.com for more information about Global Crossing.
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Statements made in this press release that state the company's intentions, beliefs, expectations, or predictions for the future are forward-looking statements. These statements contain words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," "will," "seek," or similar expressions. Such statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements, including the conditioning of the company's continued listing on the NASDAQ National Market on its timely filing with the SEC of all periodic reports for all reporting periods ending on or prior to September 30, 2005; the company's history of substantial operating losses and the fact that, in the near term, funds from operations will not satisfy cash requirements; legal and contractual restrictions on the payment of dividends and the inter-company transfer of funds by the company's subsidiaries, including restrictions under the senior secured notes indenture applicable to Global Crossing (UK) Telecommunications Limited ("GCUK"); the likelihood that the prices the company charges for its services will continue to decrease; the company's ability to continue to connect its network to incumbent carriers' networks or maintain Internet peering arrangements on favorable terms; the success of the company's business realignment plan and the realization of anticipated cost savings; the consequences of any inadvertent violation of the company's Network Security Agreement with the U.S. Government; the impact of actual and potential customers' bankruptcies on the company's sales prospects and results of operations; increased competition and pricing pressures resulting from technology advances and regulatory changes; competitive disadvantages relative to competitors with superior resources; the impact on the company's competitiveness of its technology choices; the company's dependence on third parties for many functions; political, legal and other risks due to the company's substantial international operations; risks arising out of the company's material weaknesses in internal controls and possible difficulties and delays in improving such controls; the concentration of GCUK's revenue in a limited number of customers, and the rights of such customers to terminate their contracts or to simply cease purchasing services thereunder; and other risks referenced from time to time in the company's filings with the Securities and Exchange Commission. The company undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Catherine Berthier
+ 1 646-862-8514
PR@globalcrossing.com
Analysts/Investors Contact
Laurinda Pang
+ 1 800 836 0342
glbc@globalcrossing.com
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