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Global Crossing Enriches Global Partner Program With Enhanced Offers, Expanded Reach and Deeper Support
- Enhances Global Crossing Fast-Track Services™ product portfolio to partners.
- Expands reach and capillarity in UK, Latin America and globally.
- Provides dedicated and integrated support to leading partners.
- Launches revamped partner extranet.
Florham Park, N.J. - May 7, 2008 -- Global Crossing (NASDAQ: GLBC) announced today that it has transformed its market-leading Global Partner Program (GPP) with several new program elements that are designed to further reward existing partners, as well as develop those relationships to their fullest potential.
The new program, GPP 2.0, has enhanced the product portfolio available to Global Crossing's partners, expanded its network reach, established deeper support for leading partners, enhanced co-marketing support and revamped its partner extranet.
"Our Global Partner Program has led the market since it was introduced three years ago as the industry's first formal 'extended reach' carrier program that supports indirect sales of enterprise services to regional service providers," said Omar Altaji, Global Crossing's senior vice president, worldwide carrier services. "As other carriers follow our model, we continue to enhance and expand our program to provide the products and support our partners require, while ensuring Global Crossing remains easy to do business with."
Specific details on enhancements to the program are:
- an enhanced product portfolio: The company has improved its flagship Internet Protocol Virtual Private Network (IP VPN) service by offering six Classes of Service, recently increased from three. The company also is adding Ethernet Services, Voice over Internet Protocol Services, Network Integrity, Provider Edge router Visibility, and Collaboration services to its standard list of offers, which already includes Multi Protocol Label Switching-based IP VPNs, International Private Line, Dedicated Internet Access and On-Site Support. A suite of Professional Services to support the growing requirements of partners and end-users is planned for the end of the second quarter of 2008. The addition of hosting and security capabilities is targeted for the second half of 2008.
- expanded service reach: Additional network capillarity and service capabilities have been added in Latin America and the United Kingdom with the integration of the former Impsat and Fibernet assets Global Crossing has recently acquired. Partners now are able to offer extended reach connectivity to their enterprise clients in approximately 690 cities around the world.
- deeper partnership support: The company is offering additional support to its leading partners, with special pricing structures, dedicated engagement team support, joint product development, and strategic business reviews. With engagement team support, Global Crossing sales and technical personnel are available to help respond to strategic sales opportunities. Global Crossing also is connecting its leading partners to its internal Microsoft Office Communications Server 2007 to enhance the integration of the partner teams. With its enhanced co-marketing support, Global Crossing also will support program creation and implementation, collateral development and market intelligence.
- a revamped partner extranet: In the second quarter of 2008, Global Crossing will launch a partner extranet that provides more product information, sales tools and partner support resources to improve the ease of doing business.
"GPP 2.0 establishes a new industry standard in carrier-to-carrier partnering to accelerate the time to revenue for global service delivery," stated Camille Mendler, vice president of Yankee Group's Enterprise Research group. "Global Crossing is ahead of other carriers because it delivers a rounded portfolio of global services and manages partnerships in a holistic way."
GPP provides regional service providers the benefits of global reach, service expansion, reduced time-to-market and the ability to build a network or add service capabilities without significant investment. It enables providers to offer voice, video and data services to out-of-region end customers and gives providers a way to increase revenue by providing value-added services in new markets.
A total of 57 partners now are part of the Global Partner Program, offering Global Crossing Fast-Track Services™ portfolio to their enterprise end-users. Participation is strong across all regions, with partners in Europe, Latin America, Asia and North America. Currently GPP serves more than 1,000 enterprise end-customers, including global and regional Fortune 5000. Since the program's inception in October 2004, revenue has more than doubled year over year.
Today, Telstra International is one of the largest participants in the Global Crossing Partner Program. Telstra International offers flexible and creative managed network solutions to meet the sophisticated needs of multinational corporations. Through a combination of owned network assets and the capabilities of the Global Crossing GPP, Telstra is able to offer data services throughout the United States and in more than 200 countries worldwide.
"Participation in the Global Partner Program has allowed us to extend our capabilities beyond the Asia Pacific region to meet the needs of our enterprise clients," says Andrew Morawski, president and CEO of Telstra Incorporated. "We have been successful with the products and services provided by Global Crossing, and we're excited about the new enhancements to the Global Partner Program, particularly the enhanced support structure and the added benefits we will derive from our partnership."
GPP is especially effective at helping national and regional carriers overcome the challenges of serving global enterprises. These challenges include limited global reach and the risk attached to diverting capital to build global networks at an acceptable return on investment. In addition, advanced voice and video IP solutions typically are complex to build and require significant operating expense investment before any revenue can be realized. Finally, out-of-region opportunities are difficult to win without network and services already in place.
Global Crossing Fast-Track Services™ combine the business processes, products, services and system tools necessary for service providers to quickly offer their enterprise customers end-to-end global data solutions, backed by consistent Service Level Agreements (SLAs). The portfolio can help service providers avoid the costly expenditures and long lead times generally associated with service expansion. It also can help drive incremental revenue for a carrier by helping it provide additional opportunities to enterprise customers that need out-of-region IP-based solutions.
As part of Global Crossing Fast-Track Services™, the company also provides launch support to carriers, including on-boarding and training, sales collateral and dedicated partner team support, along with the tools necessary to effectively deliver a positive customer experience.
ABOUT TELSTRA INCOROPRATED
Telstra Incorporated is the U.S.-based arm of Telstra International.
Telstra International is a global service provider and a division of the leading domestic Australian-based, Tier 1 telecommunications and information services company, Telstra Corporation Limited.
Telstra owns one of the most technologically advanced IP backbone global networks in the Asia Pacific region, offering an extensive portfolio of state-of-the-art solutions to global customers, including voice, mobile, broadband, IP, MPLS and managed services. Telstra International provides global solutions to 200 of the world's top 500 companies in Asia Pacific, Latin America, North America and Europe. For further information, visit www.telstra-usa.com.
ABOUT GLOBAL CROSSING
Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 390 cities in more than 30 countries worldwide, and delivers services to approximately 690 cities in more than 60 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of data, voice and security products to approximately 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Its Professional Services and Managed Solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services. Global Crossing was the first global communications provider with IPv6 natively deployed in both its private and public backbone networks.
Please visit www.globalcrossing.com or blogs.globalcrossing.com for more information about Global Crossing.
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Statements in this press release about expected future events and financial results are forward-looking and subject to risks and uncertainties that could cause the actual results to differ materially, including risks referenced from time to time in the company's filings with the Securities and Exchange Commission. Global Crossing undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contact
Kate Rankin
+ 1 973 937 0417
PR@globalcrossing.com
Fernanda Marques
Latin America
+ 55 11 3957 2042
LatAmPR@globalcrossing.com
Analysts/Investors Contact
Suzanne Lipton
+ 1 800 836 0342
glbc@globalcrossing.com
CONTACT TELSTRA:
Press Contact
Tricia GaNun
+ 1 917 945 0516
tricia.ganun@usa-telstra.com
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