FEATURE STORY

Global Crossing's Wholesale Collaboration Services
Eliminate Distance Barriers, Add Flexibility to Conferencing

With Global Crossing Collaboration Services™, you can communicate and collaborate from anywhere in the world. So, why move people, when you can move information?

Using Global Crossing's complete suite of multimedia conferencing services to address the top needs of your end users you can help them improve business efficiency, cost savings, and reliability. Global Crossing Collaboration services include Ready-Access® Audio, Ready-Access Web Meeting, Event Call and video conferencing. Best of all, our flexible services offer self-initiated or operator-assisted calls and full integration with the web, as well as video capabilities to create the most efficient workplace environment for each meeting.

"Global Crossing Wholesale Collaboration Services extend the value service providers derive from Global Crossing's converged IP MPLS network," according to Anthony Christie, EVP and Chief Marketing Officer. "Service providers currently selling VoIP Outbound Services can add VoIP Ready-Access Audio Conferencing, Web Meeting and IP Video to deliver an enterprise 'triple play' solution and increase their revenue from IP VPN connections."

There is a growing need for Collaboration services that represents a new category of end users who will need to instantaneously bring geographically dispersed teams together to help companies make faster, more effective decisions. Industry analysts are predicting increased revenue growth globally for unattended audio, web, and video services. Wainhouse Research predicts that in North America collaboration services will grow to $3.3 billion from 2004-2009 (a CAGR of 5%) and that growth will be in the double digits for unattended audio (16%CAGR) and web (14% CAGR) meetings.

The Global Crossing wholesale collaboration solution creates a unified collaboration workplace and gives service providers instant access to a new margin-rich revenue stream. The services provide an opportunity to sell high-quality, plug-and-play conferencing solutions without incurring development costs and delays in deployment. Our network. Your brand. The best of both worlds.

All Global Crossing Collaboration services are easily branded for a seamless service offering to end users. Global Crossing can brand announcements and web screens for service providers and can provide an automated billing feed for integration to your invoices for a consistent and reliable end-user experience. Global Crossing Collaboration Services also give resellers a competitive advantage in the marketplace and open new opportunities to acquire new end users.

Global Crossing Wholesale Collaboration solutions also feature:

• Global Crossing VoIP Ready-Access®, which combines the best of both worlds by uniting Ready-Access® Audio conferencing with VoIP through an on-net private dialing plan.
• Global Crossing Event Call, which let's you invite the world to your announcement or presentation and open the floor to questions afterwards.
• Implementation Project Team.
• Superior ongoing account management and assistance.
• Robust disaster recovery and physical redundancy.
• Operations centers in Westminster, Colorado; Montreal, Canada; and London, England.