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Over the past quarter, we've been focused on two key initiatives that will improve our overall customer offering and experience: the integration of Impsat assets under a unified brand and the development of the Customer Experience department.
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Global Crossing's Impsat Acquisition Complete, Integration Efforts Well Underway Including an Expanded Suite of Solutions Under a Unified Brand
On July 31st, Global Crossing introduced a new, expanded suite of solutions in Latin America. The expanded service portfolio under Global Crossing's brand is another step forward in the integration process following Global Crossing's acquisition of Impsat in May of 2007. The combined companies' nearly 100 products are now organized under eight targeted solution areas, ensuring a customer-centric alignment of the product offering.
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Global Crossing Committed to the Customer Experience
As you know at Global Crossing, we strive to make you, our customers want to come back and do business with us every day. And to further ensure continuous, significant improvement in the way Global Crossing serves our customers, the company has created a new executive position to lead our customer experience re-engineering team.
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Global Crossing Becomes Founding Member of Green Technology Initiative in UK, Helping Companies Comply with New British Regulations
Global Crossing believes its network and collaboration technologies can help companies in the U.K. stay productive and cost efficient while meeting new British regulations designed to reduce greenhouse gas emissions by 20 percent by end of the decade.
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