GLOBAL PARTNER PROGRAM / FAST-TRACK SERVICES™

Enterprise Business Solutions for Service Providers

As part of its Global Partner Program, Global Crossing offers its Fast-Track Services portfolio which can help service providers:

• Avoid the costly expenditures and long lead times generally associated with service expansion by using the Fast-Track Services strategic solution.
• Drive incremental revenue by providing additional sales opportunities for enterprise customers located in their footprint who require out-of-region IP based solutions.
• Increase their speed to market and revenue realization by broadening the range of IP service offerings and providing a unified customer experience around the world.
• Realize operational efficiencies and cost savings by eliminating or reducing the number of extended reach carriers/partners they currently use.

Global Crossing's Fast-Track Service is a total solution offering bringing together the business processes, products, services, system tools and account team support necessary to enable service providers to quickly offer end-to-end global data solutions, backed by consistent customer Service Level Agreements (SLAs) to their enterprise customers. Global Crossing delivers a customized value proposition that matches their offer, ensuring seamless service expansion and a superior customer experience.

Fast-Track Services portfolio includes IP VPN, Dedicated Internet Access, ATM/FR, private line, traditional long distance voice services, VoIP Services, collaboration services - on-demand audio, web and video conferencing and On-Site Support (OSS). Fast-Track Services offers two go-to-market options: Global Crossing Signature Services™ and Global Crossing Alliance Services™. Signature Services allow service providers to market these services under their own brand to their customers, while Alliance Services enables them to co-brand the services with Global Crossing.

The Global Partner Program also provides its partners with dedicated Global Crossing resources to champion every aspect of the Fast-Track Services program from assisting on network solutions design for enterprise sales opportunities to provisioning orders. The Fast-Track Services program includes comprehensive training on Global Crossing products, services and tools, marketing support, premier customer service, utilization of Global Crossing's account management tools and access to a number of value-added services.

On-Site Services are available exclusively to Fast-Track Services Partners, delivering global logistics support for end user premise equipment -- including procurement, configuration, shipment, installation and break/fix -- to the design specifications of Fast-Track Partners, enabling them to seamlessly deliver end-to-end managed solutions to their customers worldwide.

At a time when lowering CAPEX and OPEX is a necessity and global network expansion is a requirement Fast-Track Services provides service providers with the perfect solution to address the global data needs of their enterprise customers. Fast-Track Services enables service providers to take advantage of the seamless, global IP network Global Crossing built, a network ideally suited to support global converged IP applications for enterprise customers.